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Delivery and Refund

Standard items displayed on our website are normally delivered within 12 - 15 working day.

We do stock some of the best selling designs in the most popular ring sizes. those rings can be delivers in 3-4 working days.

We offer up to 30 days return and refund policies for ONLINE purchases only after you have received your jewellery.

When returning jewellery, please ensure items are returned as sent, with all packaging and tags attached. Jewellery must be unworn and not modified.

We are happy to accept returns on unworn Ladies Rings between the sizes of I to Q and Men's Rings between the sizes of R to W. If you order the wrong ring size we are happy to make the ring for you in the new correct ring size for a fee of £25.00 + delivery and return costs.

Please note that rings outside of these sizes are especially made for you and as such are not refundable, exchangeable and cannot be cancelled once confirmed.

The easiest way to get an accurate finger measurement is to order one of our free ring sizers before you order.
To order your free ring sizer please Contact Us with your name and address.

Before you can return an item please give us a call or send us an e mail. We will then send you an email with instructions on how to return the items to us.

We are committed to the best customer service, quality products and your complete satisfaction. If for any reason you are not entirely satisfied, simply return your purchase to us and we will gladly refund your money including return postage costs - or we can easily exchange your item for another item. No questions asked, but your feedback is always welcome.

Please ensure no damage is caused to the jewellery whilst in your care.

If at anytime you need to contact us, please:

Contact Us

Or call us on: +44(0) 20 7016 9878


NORMAL TRADING HOURS

10am - 7:30pm Monday - Friday - Saturday by Appointment

Customer Services

10am - 6:30pm, Monday - Friday - We often work outside these hours so you are welcome to try us!

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