Our Service and History
Welcome to Rêve Diamonds.
"Rêve" means to dream in French, pronounced [REV]
Established in April 2013 in Hatton Garden, London's renowned diamond jewellery district, Rêve Diamonds now operates in three luxury locations worldwide: our headquarters in the London Mayfair at Hanover House, 14 Hanover Square, our US flagship showroom at 745 5th Avenue, New York, NY and at 9800 Wilshire Blvd, Beverly Hills, Los Angeles, California.
We specialise in custom bespoke diamond engagement rings and fine diamond jewellery. On our website, you can search through more than 200,000 loose natural diamonds, mined fancy coloured diamonds, certified lab-grown diamonds, and coloured lab-grown diamonds. As both a manufacturer and distributor, we are able to offer these products at prices 20 – 40% below those found in retail stores. We also offer a collection of gemstones, including sapphires, emeralds, and rubies.
Our process includes a face-to-face consultation at one of our showrooms or remotely from the comfort of your home. You will collaborate with our expert gemologists, designers, and goldsmiths to create a one-of-a-kind custom ring that perfectly reflects your style.
Look Inside Our Hatton Garden Workshop
In our UK workshop, located in the heart of the City of London, we craft diamond engagement rings, wedding rings, eternity rings, diamond pendants and necklaces, tennis bracelets, diamond earrings, and bespoke diamond jewellery. We offer our designs at competitive prices and ship them worldwide.
EXPLORE CUSTOM ENGAGEMENT RINGSDiamond Price Guarantee
Contact Rêve Diamonds to compare a competitor's diamond jewellery with one of ours. We offer a price comparison service where we guarantee to beat the price of a competitor's similar diamond jewellery. In most cases, Rêve Diamonds will offer you a better deal!
Product Warranty
We stand behind the quality of our products with substantial warranties. All our items are covered by our lifetime production guarantee, which covers any manufacturing problems or issues.
Free Secure Insured Shipping
Your Rêve Diamonds purchase is insured from our facility until the moment you receive your item. If you wish to return the item, your free return shipping is insured as well.
Rêve Diamonds offers free, secure shipping on each order. Orders are shipped using the fastest delivery option available in your area such as Royal Mail, FedEx, UPS and DHL.
30-Day Return Policy
We offer a 30-day return policy for every item ordered ONLINE to ensure that you are fully satisfied with your Rêve Diamonds experience. If you wish to return an item, simply get in touch, and we will process the return for you. Within 30 days of receiving your item, if you are not satisfied for any reason, we will refund your money, no questions asked, once we have received the product back at the workshop.
Professional Jewellery Valuation for Insurance
Rêve Diamonds offers a free insurance valuation certificate at the RRP.
Luxurious Packaging
Whether you're gifting an engagement ring to a loved one or treating yourself to a diamond ring, we understand that exceptional packaging enhances the experience of your new piece. Beyond its beauty, we also want you to have the perfect solution for protecting and storing your ring. That's why every item arrives in one of our luxurious gift boxes, combining elegance with practicality.
Don't Just Take Our Word for It
Here's what our customers have to say about working with us:
Frequently Asked Questions
What types of jewellery does Rêve Diamonds offer?
We offer a wide range of jewellery including diamond engagement rings, wedding bands, eternity rings, tennis bracelets, diamond earrings, pendants and necklaces. We also specialise in bespoke custom jewellery created to your exact specifications.
Are your diamonds ethically sourced?
Yes. All our natural diamonds are conflict-free and ethically sourced in compliance with the Kimberley Process. We also offer certified lab-grown diamonds as a sustainable alternative.
How do I choose the right diamond?
We guide every customer through the 4Cs — Cut, Colour, Clarity, and Carat — to help you find the perfect diamond within your budget. Our gemologists are on hand via live chat, phone, email, WhatsApp, or in-person consultation.
Can I design my own custom engagement ring?
Absolutely. Custom bespoke rings are our speciality. You collaborate directly with our designers and goldsmiths in our Hatton Garden workshop to create a one-of-a-kind piece. The process begins with a consultation — book online or visit one of our showrooms.
What is your return policy?
We offer a 30-day return policy on all items ordered online. If you are not fully satisfied, contact us within 30 days of receipt and we will arrange a free return and full refund, no questions asked.
How do I care for my jewellery?
We recommend cleaning your jewellery gently with warm water and mild soap using a soft brush. Avoid exposure to harsh chemicals, perfumes, and chlorine. Store pieces separately in a soft pouch or jewellery box.
What warranty do you offer?
All Rêve Diamonds pieces come with our lifetime production guarantee covering any manufacturing defects. We also offer complimentary resizing within the first six months of purchase.
How long does delivery take?
Standard orders are dispatched within 3–5 business days via Royal Mail Special Delivery, FedEx, UPS, or DHL with full insurance. Bespoke custom pieces typically take 3–6 weeks to craft.
Book a 1-on-1 Consultation with a Diamond Jewellery Expert in London
Purchasing a piece of diamond jewellery is a big decision, and we understand that you want to make sure you are making the right choice. That's why we offer virtual and in-person consultations to help you make an informed decision.
Our team of experienced design consultants can connect with you remotely and guide you through the process. They will answer any questions and help you find the perfect piece of jewellery that suits your style and budget.
