We require payment in advance. You can make your payment by purchasing your product via our secure shopping cart or by paying a 30% deposit at our showroom with your card or via online bank transfer.
From time to time, we can send money requests through PayPal. However, we prefer for orders to be sent through our shopping cart so work orders can be generated online.
Once we have received your payment or deposit, we will schedule your order to be completed and send out a confirmation email. Should you be unsatisfied with the product you have received, you can take advantage of our 30-day money-back guarantee. We offer a 30-Day FREE Returns Policy for ONLINE purchases only.
By placing your order on our website, you confirm that you agree to our terms and that all sales are final.
We accept all major credit and debit cards including:
If you require any further assistance, please contact us.
Get in touch with our experts
Live chatUse our Live Chat facility on the bottom right of your screen to talk to a jewellery specialist in real-time.
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Book an appointmentOur loose diamonds and engagement rings are available to view in person in our London showroom.
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